Fully 9% of this course is devoted to relevant material through cases which directly address global impact, social impact management and leadership, among others.
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Beyond Grey Pinstripes
U. of British Columbia (Sauder)
All Participating Schools
U. of British Columbia (Sauder)
2053 Main Mall
Vancouver, BC, V6T 1Z2
Canada
Vancouver, BC, V6T 1Z2
Canada
Demographic Information
Number of full-time MBA students (2011):
122
Number of part-time MBA students (2011):
49
Total duration of full-time MBA program:
16 months
MBA faculty (Fall 2010):
105
Females as percent of student body:
25%
Private Sector (93%)
Non-profit (4%)
Government (3%)
Description of MBA Program:
Recognized globally for its contributions to management practice through innovative research and teaching, the Sauder School of Business employs numerous innovative and practical strategies to prepare its full-time MBA students to manage the social, ethical and environmental issues inherent in mainstream business. With its MBA specialization in Sustainability and Business and its focus on social, environmental, and ethical issues throughout the award-winning MBA program, the School continues its proud tradition as an innovator in business education.
The rigorous 16 month program is built upon a challenging and results-focused curriculum that prepares students for responsible business leadership. Through the Integrated Core, students are first exposed to important social, environmental, and ethical issues that they will face throughout the MBA Program and their careers. All students are required to pass the Core which is taught by a team of multi-disciplinary professors including a professor of ethics. In addition, the two major team projects during Integrated Core include a graded component on Corporate Social Responsibility. Past projects have been built around community development, including partnerships with the UBC Farm and UBC Sustainability Office.
A hallmark of the school’s MBA elective curriculum is the extent to which most elective courses integrate topics that touch directly on the intersection between mainstream, for-profit business and social, ethical and environmental issues. Many cases taught in the MBA program directly address such topics as Corporate Governance, Diversity, Globalization, and Leadership in the for-profit business environment. In addition, the School offers a number of courses devoted entirely to environmental, ethical and social issues in mainstream business. Students have the choice of eight specializations including Sustainability.
Full-time MBA students at the School are noted for their enthusiasm for choosing internships and accepting employment outside the traditional for-profit sectors. In 2009-2010 and 2010-2011, nearly 20% of full-time MBA students selected such internships. Thanks to the School's Hari B. Varshney Business Career Centre professional and personalized career coaching, students can choose opportunities in areas such as public health, carbon management, and MBA Without Borders. This degree of success is possible because of ISIS, the School's nerve center for sustainability and corporate social responsibility. ISIS works closely with numerous for-profit and not-for-profit partners. The result is a wide selection of consulting opportunities and connections. Recent MBA students have worked for clean technology venture capital firms, the Canadian Embassy in Washington, D.C. and social enterprises, among others.
How does the MBA program 'walk the talk' of social and environmental impact?:
As a leader in sustainable development in North America, the University of British Columbia has taken a principal role in reducing carbon dioxide emissions, as well as energy and water consumption on campus. The Sauder School of Business renovation and new addition maintains this momentum by taking advantage of renovations already made by ECOtrek in the building, as well as by developing new and innovative strategies for reducing the impact of the project on the site.
The development utilizes an integrated design process and follows best practices in sustainable building design. Life cycle cost studies remain a major tool in establishing the effectiveness of systems. The study of all existing services will determine their long-term viability and will be central to incorporating sustainable design strategies. Existing services which still perform well will be maintained and designed into the new renovation. In conjunction with the study of the existing building, the project will use the following strategies to guide the design of the renovation and new addition:
- energy efficiency and indoor air quality will be improved with upgraded state-of-the-art mechanical and electrical systems;
- exterior sun shading devices will protect glazing from direct solar heat gain;
- energy reduction strategies will include the use of low-E coatings on all new and replaced glazing;
- energy efficient lighting (generally T8 or T5 fluorescent lamps with electronic ballasts) will be used throughout the building;
- use of appropriately shielded luminaires will control light distribution and reduce light trespass on interior and exterior spaces;
- the development of an internal sky lit atrium will allow natural daylight to penetrate deep into the building and provide outdoor views from interior spaces;
- water reduction will be a high priority with the integration and use of low water consumption plumbing fixtures;
- locally manufactured or extracted materials will be used wherever possible;
- alternative transportation will be supported with new bicycle storage and end-of-trip shower facilities;
- reuse and recycling of materials will be used wherever possible;
- air quality will be improved with the minimizing of volatile organic compounds in building materials; and
- the building will be “flushed” out prior to occupancy and all refrigerants will be ozone friendly
All of the above strategies will contribute to reducing the ecological footprint of the building as well as providing enhanced social and teaching space for the Sauder School of Business.
In addition, the School has eliminated personal printers for almost all staff to minimize the use of carbon-intensive plastics. The MBA House allows MBA students and visiting faculty and executives-in-residence to live and learn on campus, thus reducing the need for carbon-based commuting.
Course Name: Accounting
Instructor: Steve Alisharan
This core accounting course introduces you to ethical issues and business and law issues that arise in financial reporting and managerial accounting and approaches to resolving these issues. Students are taught to appreciate the difficulties involved in using financial statements to compare the performance of companies operating in different countries. Fully 15% of this course directly addresses the intersection of mainstream, for-profit business with ethics and business and law as well as global impact.
Course Name: Accounting for Performance Evaluation
Instructor: Sandra Chamberlain
The topics touch on ethics and leadership. The basic premise in the class is that a major part of controlling firm behavior is using a control system to align the incentives of the individual with the incentives of firm owners. The premise is that people are situationally dishonest. We do discuss the importance of firm culture in constraining dishonest behavior.
Course Name: Brand Management
Instructor: Tim Silk
Five percent of this course touches on non-profit management per attached.
Course Name: Business Ethics
Instructor: Doran Smolkin
How should we decide how we ought to act? What is the relationship between ethics in our daily lives and ethics in the workplace? What is it to be a virtuous businessperson? These are some of the very large questions we will be considering in BAHR 502.
Somewhat more specifically, we might ask, “What are the ethical obligations of managers in a for-profit corporation?” Is the principal ethical obligation of managers to promote the interests of the owners of the firm, or is the ethical obligation of managers to promote the interests of all of the firm’s stakeholders? If managers have an ethical obligation to promote the interests of multiple parties, then how should they balance the possibility of conflicting claims?
Reflection on the obligations of management will lead to more specific questions concerning honesty; trust; cultural relativism; and whistleblowing. For instance, we will want to consider whether “bluffing” is permissible in business; the role of trust in business; the extent that standards of ethically acceptable business practice vary from culture to culture; and the nature and limits of loyalty to one’s firm.
We will explore these questions in BAHR 502, by drawing on real-life cases, academic articles, and (philosophical) ethical theories.
Course Name: Business Plan
Instructor: Steve Alisharan (course coordinator)
This business plan core project teaches students to write a detailed, realistic business plan for a new venture or for the introduction of a new product or service. This project directly addresses critical areas relevant to corporate social responsibility and environmental management:
* The ability to view complex managerial decisions from a multitude of perspectives;
* An understanding of a powerful culture of leadership, responsibility, teamwork and community that can be transferred to future ventures;
* A base of core business knowledge that can be built upon in the Post Core;
* An appreciation of the wider context in which modern business operates, including ethics and corporate social responsibility;
* Varying systematic and methodical approaches to analyze complicated commerce business problems;
* An understanding of global business trends;
* Significant improvement in communication and teamwork skills.
* Understand and incorporate corporate social responsibility into all aspects of the idea and the business plan
Fully 20% of the project's content directly addresses the intersection of for-profit, mainstream business and corporate social responsibility and environmental management. Where a student elects to write a business plan for a venture outside the traditional, for-profit sectors, that student's plan will be considered 100% relevant.
Course Name: Business Strategy
Instructor: Helen Michelson, Mariano Tappata
Fully 54% of the course directly addresses topics of relevance. Please see attached statement of cases taught.
Course Name: CapSim
Instructor: Steve Alisharan (course coordinator)
This simulation exercise provides students with an immersion in a multi-disciplinary, competitive, multi-round business decision-making setting. Learning outcomes include:
* An appreciation of the wider context in which modern business operates, including ethics and corporate social responsibility;
* Varying systematic and methodical approaches to analyze complicated commerce business problems;
* An understanding of global business trends;
* Significant improvement in communication and teamwork skills.
Fully 10% of this course directly addresses the intersection of mainstream, for-profit business and leadership and ethics.
Course Name: Capstone
Instructor: Steve Alisharan (course coordinator)
The Core Capstone Course is a continuation of the Core program. It shares the same objectives as the 13-week Integrated Core, but at this stage of your MBA journey
you will have a broader and more in-depth understanding of various business disciplines, which will enable you to discuss solutions to complex business issues more
thoroughly.
The course objectives include:
* Achieve an in-depth understanding of concepts that are fundamental to a wide range of managerial situations
* Equip prospective managers with tools for dealing with a broad range of complex problems
* Develop core management skills particularly in areas of decision making and working with others
Fully 15% of this course directly addresses the intersection of mainstream, for-profit business with leadership and corporate social responsibility.
Course Name: Career Development Program
Instructor: Denise Baker (course coordinator)
This all-encompassing course teaches you all you need to know about succeeding in your job, your career and your business. Delivered by professional career coaches at the Hari B. Varshney Business Career Center (BCC) at the Sauder School of Business, this course helps you effectively address and respond to ethical concerns that will arise in your career and your own business. You will also learn how to write and prepare career management tools in conjunction with North American business culture and customs. You decide the course content by choosing from a menu of events and workshops. This allows you to personalize the course to meet your own needs.
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Date: February, 2010
Sauder hosted Bruce Philp, author of Consumer Republic, on February 21st, 2010. Students and alumni joined as Mr. Philip challenged us to save the world -- at the mall. His opinion is that brands matter because they make corporations accountable and because, by creating choice, they make consumers powerful.
Date: December, 2009
The University of British Columbia is recognized internationally as one of the most successful campuses for its commitment to sustainability. The campus achieved the Kyoto target for greenhouse gas reductions and continues to pursue further significant reductions in energy use. Most recently, under the leadership of the President, the campus created a Sustainability Academic Strategy for curriculum and learning, an Alternative Energy Strategic Plan for altering campus-wide energy systems and a Climate Action Plan. As the leading research university in Canada, UBC envisions a future where the campus becomes a living laboratory for the next generation of clean technologies, developed through strong partnerships with companies in the region.
This event introduces the leading minds in Canada who drive this strategy of innovation and change from within government and the private sector. Focusing on long-term changes to the UBC campus, they will map out the sustainability roadmap that will drive employment creation and economic development in British Columbia during the coming decades. Over the two days of the event, you will work in teams through a design process to create the next generation of innovative ideas for the campus. Each team will publish its ideas on a website designed to work like Ebay for innovation. Conference participants will have a budget to invest in the ideas that are published and will vote with their dollars for the best ideas in a live poll. The teams that attract the most funding will receive prizes and present to the rest of the group.
Why UBC 2.0?
The term Web 2.0 describes the changing trends in the use of web technology and web design that aim to “enhance creativity, communications, secure information sharing, collaboration and functionality of the web.” Wikipedia. Various descriptions apply to our thinking about UBC 2.0:
• It’s about the “architecture of participation” that encourages users to add value; and,
• It’s about integrating social networking and interactive advantages into our practices at UBC.
Speakers:
Minister Moira Stilwell, Minister of Advanced Education and Labour Market Development, Province of BC
Cheryl Slusarchuk, Partner, McCarthy-Tetrault, Chair of the CleanTech Taskforce of the BC Premier’s Technology Council
Charlene Easton, Director, UBC Office of Sustainability
Janice Larson, Director, Renewable Energy
Development Branch, BC Ministry of Energy Mines
Petroleum Resources
Dave Woodson, Managing Director, UBC
Building Operations
Jonathan Rhone, President & CEO, Nexterra
Shekar Shetty, Vice President, R&D, Air
Liquide Group
John Robinson, Professor, Centre for
Interactive Research on Sustainability, Institute of Resources,
Environment and Sustainability
Ron Kellett, Professor, UBC School of
Architecture and Landscape Architecture
Ronna Chisholm, Co-Founder Dossier Creative and in charge of Business Direction
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The conference was an opportunity for Moura Quayle (UBC MBA Faculty and Professor) to bring a designer’s perspective to the global buzz – to introduce design thinking to the graduating MBAs – appropriate in the context of advancing sustainability on the campus.
Together with Denise Withers, the Learning Design Manager at Sauder, Moura constructed a collaborative design process dubbed “Opportunity Design”, which was launched at the conference. They married two perspectives – Moura from the built environment design world and Denise from the appreciative inquiry/learning design world.
During the two day event, the MBA students worked through this process in an iterative way, using a set of design thinking tools, to build on presentations from leaders in the industry to develop sustainable business ideas. Not only did they generate more than half a dozen excellent and feasible concepts – but they also embraced the flexibility, creativity and innovative potential of design thinking for business development.
Based on their feedback and enthusiasm, Sauder will continue to develop options for further opportunities to apply design thinking in the business curricula.
Date: November, 2010
“Our colleagues are no longer just in the office next door: they are in different time zones, on different continents, speaking different languages.” These were the words of Dr. Frieda Granot, Senior Associate Dean (Strategic Development & External Relations) of the Sauder School of Business, as she spoke her opening remarks. With this in mind, every year, the International Business Conference (IBC) strikes to expose the latest global trends to all undergraduate students, providing a valuable opportunity to learn about international business in today’s ever-changing world.
At its 18th year, the International Business Conference was held on November 26th, 2010 at the Hyatt Regency Vancouver. This year’s theme focuses on “Building Relationships Internationally”, and the organizing committee has invited various multinational companies to speak about their experiences on the importance of building positive, long-term relationships in order to sustain global competitiveness. Mr. Gord Meyer, the Canadian Director of Household Needs from Procter & Gamble (P&G), had generously demonstrated his company’s vision with its purpose-driven strategy (in comparison to product-driven in the past) to reach the goal of building one billion more global relationships. After Meyer’s opening keynote, Ms. Kim Warburton, Communications and PR Leader of General Electric Canada (GE), talked about GE’s Ecoimagination campaign and how GE supports innovative ideas to further propel sustainability around the globe.
Jim Cooney, Senior Associate from the Canadian Business for Social Responsibility (CBSR), graced the lunch keynote and talked about how corporate social responsibility has evolved into one of most popular methods for relationship management in organizations today, especially in the mining industry. Subsequently, a heated discussion panel was held on the topic of ‘Social Media in Today’s Business’. The Roundtable featured a number of established social media experts including Ryan Holmes from HootSuite, Daniel Chu from Silkstart, Nancy Richardson and Amy Curry-Staschke from lululemon athletica, and Howard Olsen from High Output Training Systems. Interesting issues discussed were the social media’s role in replacing face-to-face communication and the ROI (return on investment) on social media. Last but not the least, Aly Jetha, the Co-Founder and CEO for Big Bad Boo Studios, ended the conference with a very inspiring and engaging speech. His most memorable quote was: “Most people don't do what they really want to do because they're afraid of failure”, providing students further insight on entrepreneurship and perseverance.
Another highlight of IBC 2010 was the Top 40 Under 40 Breakfast that featured 11 of the Top Forty Under 40 award winners selected by Business in Vancouver. The breakfast was opened to all undergraduate students at year two or up, allowing them to have a direct networking opportunity with some of the best and brightest young business professionals in the Vancouver business community and the country.
Over 150 students and 100 business professionals attended this year’s International Business Conference, sponsored by Certified General Accountants (CGA), Business in Vancouver, and Deloitte.
Date: November, 2010
Chasing Sustainability is a one-day conference featuring outstanding speakers and industry professionals connected to the green business community.
This year’s theme is: “WHAT DOES SUSTAINABILITY MEAN FOR MY FUTURE?” ..the future as a student, recent graduate entering the job marketing, or professional fifteen years down the line.
Stemming from this question, we will focus on three core issues:
• Green Career Prospects – Confirmed speakers and panelists share backgrounds and are within industries that parallel a number of the specializations available to Sauder students. See and hear first hand how sustainability is effecting the world of marketing, finance, accounting, human resources, and more!
• Current and Future Trends – The fast-paced business environment is rapidly changing and sustainability is becoming an ever-growing concern to corporations today. We often hear about the profit-driven side of business; Chasing Sustainability offers exciting opportunities to learn more about the environmental and social side of business within the Triple Bottom Line business model.
• Building Competitive Advantages through Sustainability – The incorporation of sustainable thinking and practices can offer businesses and students a great competitive advantage. This knowledge is necessary in order to maintain a competitive advantage in today’s evolving economy. Learn how business can remain competitive economically while simultaneously bettering their environmental and social interactions.
Chasing Sustainability seeks to intertwine business education and sustainability through interactive activities, dynamic speakers, and enlightened discussion at our annual conference. Chasing Sustainability is a stimulating and intimate conference that welcomes a dynamic student audience from all faculties. On November 5th, 2010, come experience an event that will help define your future!
Chasing Sustainability 2010 featured an impressive line-up of speakers and industry professionals connected to the green business community. A comprehensive knowledge of sustainability has become a critical factor in defining and maintaining success in today’s face-paced and rapidly changing business environment.
In an effort to inspire and educate the UBC and Sauder School of Business community about the growing need to understand and incorporate sustainable initiatives into one’s present and future business practices, we have invited speakers and industry panelists whose backgrounds parallel a number of the specializations available to business students.
Speakers:
David Berge – SVP Community Investment, Vancity (Opening Keynote – Finance)
Marc Stoiber – VP Green Innovation, Maddock Douglas (Closing Keynote – Marketing)
Tania Carnegie – National Executive Director of Community Leadership, KPMG (Featured Speaker – Accounting)
Steve Unger – Senior Director of Development Operations, SAP (Featured Speaker – MIS)
Industry Panel:
Benjamin Miller – Manager, Sustainable Business Solutions, PwC
Ken Higginbotham – VP Environment, CANFOR
Stewart Guy – Manager, Economic and Environmental Initiatives, BC Ministry of Environment
Michael Leckie – Principal, Campos Leckie Studios
Sponsors and Partners:
BC Hydro
KPMG
Orca Book Publishers
Bullfrog Power
Corporate Knights
Liu Institute of Global Issues
Type: Business Competition
Date: January, 2010
Sent a delegation of 38 MBA students to the MBA Games at Laval University in Quebec City. Twenty schools from all over Canada participated in the games. Sauder competed in “The Butterfly Effect”, an ethics competition geared towards initiating positive change on campus. Sauder presented a recycling initiative at MBA House, the new MBA residence on campus. The initiative is aimed at improving the reuse and recycling rate of waste at MBA House, teach students about the benefits of recycling, and work with local organizations to initiate a composting program. Sauder placed fifth in the competition.
Date: September, 2010
Professor Larry Goulder of Stanford University is one of the most eminent environmental economists, a research associate of the National Bureau of Economic Research, and a university fellow of Resources for the Future.
Professor Goulder’s talk in September 2010 will address some of the major challenges facing nations and regions in designing policies to confront global climate change. While concentrating on policies (like carbon taxes and cap and trade) that establish a price on greenhouse gas emissions, he will also discuss connections between these policies and other approaches for confronting climate change. The policy challenges considered include: (1) avoiding significant profit losses to major industrial stakeholders (while achieving environmental goals and cost-effectiveness), (2) controlling “emissions leakage” to regions or nations outside of the jurisdiction imposing the climate policy, and (3) avoiding unwanted and counterproductive interactions between national and sub-national policies. He will also briefly discuss some alternative approaches for encouraging developing country participation in international climate agreements. Throughout his talk, Professor Goulder will suggest ways that environmental economists can integrate attention to cost-effectiveness, distributional equity, and political feasibility in formulating and evaluating policy options.
Date: April, 2010
Dr. Ronald Paul Hill, Senior Associate Dean of Intellectual Strategy at the Villanova School of Business, Pennsylvania, was selected as this year's winner of the Pollay Prize. The prize is awarded for Intellectual Excellence in the Study of Marketing in the Public Interest.
Dr. Hill’s paper is titled “Challenging Our Views of Consumption: We Know Too Much About Those Who Have Too Much & Too Little About Those Who Have Too Little”. A lecture was given on April 30, 2010 to students (with attendance from MBA students), faculty and the general public at the UBC Point Grey campus in Vancouver.
The study of consumer behaviour has historically been concerned with the percentage of the world’s population who have the discretionary income to decide among a multitude of luxury items. Marketing experts have focused on how such consumers sift through the clutter of advertising, make spending decisions, and even how they can be convinced to focus on desire over need. Unfortunately, only about half of the world’s population have these concerns; the remaining half spend much of their day on simpler decisions, like where to find water. This fundamental truth can only alter our view of long-standing models of consumption. When modern research has as its primary focus the ‘Wealthy West’, it becomes limited in scope and its discoveries simply cannot be applied across the world’s population.
Date: 2010
This bi-annual event connects local Sauder alumni business leaders of all industries with current UBC MBA students and provides a forum for networking and sharing best practices. It also features a keynote presentation and topic. This year we welcomed as keynote speakers Jim Chu, Chief Constable of Vancouver Police and Barbara Grantham, Acting president of StreetoHome.
Date: February, 2010
Created by the UBC Sauder School of Business 8 years ago, Enterprize is Canada’s largest undergraduate Business Plan Competition and Entrepreneurial Conference. From February 5-7, 2010, over 200 students including MBA delegates, 22 speakers and 100 business professionals from across Canada gathered at the Sheraton Wall Centre in Downtown Vancouver for a full three days. The itinerary consisted of interactive workshops, business case panel sessions, social activities, as well as a gala dinner and awards ceremony.
The speakers at Enterprize 2010 included:
Keynotes:
Jeff Fuller – Founder & President, Joey Restaurant Group
Glenn Wong – President, Electronic Arts Canada
Social Entrepreneurship:
Blake Hanacek – Founder & CEO, Agro Café, Inc.
Tom Williams – Founder & CEO, GiveMeaning
Connie Linder – Founder & President, Insight Creative Communications
Matt Hill – Co-Founder & Co-Director, Run for One Planet
Type: Workshop
This unique event brought professional women together with our female graduate students for a discussion on the challenges women in business face and the strategies to overcome them. Four inspiring women from diverse backgrounds led the panel and facilitated targeted discussions between the students and industry table guests.
Date: November, 2009
The International Business Conference (IBC) is an annual one-day conference that focuses on unique trends in global markets. It is the longest running student conference held by the Sauder School of Business at the University of British Columbia.
Now, on its 17th year, the International Business Conference builds on the success from previous years by continuing to give delegates valuable and practical opportunities to explore the many issues surrounding international marketing with the theme of LEADING A GLOBAL BRAND. Through multiple interactive speaker sessions and a roundtable discussion by top industry professionals, we will discuss the challenges related to this year’s theme of global branding and market adaptation that multinational enterprises face today.
Understand and hear a unique view on branding at GLOBAL BRANDS: AN AGENCY PERSPECTIVE. Explore the unique marketing strategies used in promoting tourism and humanitarian aid in A NON-PROFIT’S APPROACH. Hear what it takes to lead a brand at the international level in LEADING A GLO BAL BRAND. Be inspired as you hear how it is to be an active global citizen at A LIFE WELL LIVED.
Relevant Speakers:
A Non-Profit’s Approach
- Greg Klassen, SVP Marketing Strategy and Communications, Canadian Tourism Commission
- Carolyn Solby, Director of Marketing, UNICEF Canada
A Life Well Lived
- Stephen Nairne, Managing Director, Lundin for Africa
Top 40 Under 40 Breakfast
- David Helliwell, CEO, Pulse Energy
- Lori Braha, President, WA-2! Water Company
- Rene David, Principal, Westmana Development
- Toby Barazzuol, Founder and President, Eclipse Awards
Date: April, 2011
A series of three workshops that bring together key researchers, business leaders and policy experts across three leading low carbon policy jurisdictions. The first workshop will be held in British Columbia (Vancouver; April/May 2011). Participants will be invite only and limited to 30-45 people. We anticipate several MBA students will attend.
Benefits are twofold: 1) participants will leave the workshops feeling they have a better understanding of the issues associated with low carbon transformation, conduits and networks needed for strategic decision making; 2) tangible outputs will include a policy/CEO-oriented white paper from each workshop, and an edited book aimed at carbon governance/MBA audiences and TED-type talks based on outcomes from all three workshops. Institutional partners for the workshops are University of British Columbia, Oxford University and University of California, Berkeley.
The project has secured initiation finance from the Pacific Institute for Climate Solutions (PICS) and has grant applications with the UK Foreign and Commonwealth Office and UK Energy Research Council.
Substantively (and non-exhaustively) we are looking to explore:
i. The role of competitiveness in low carbon innovation
ii. The structural, organisational and behavioural factors that enable or disable low carbon transformation, using case studies and critically thoughtful approaches to strategy
iii. The push-pull relations between policy and business that leverage climate action in the leading jurisdictions on climate change (e.g. financing new energy, overcoming technological and capital barriers)
iv. The behaviours, numbers (costs/benefits) and politics (of the private sector) that influence specific low carbon decision making
v. How industry responses inform policy within and across jurisdictions and how business is looking at and constructing the policy landscape
Date: October, 2010
TEDx is an offshoot of the influential TED conferences that bring together speakers in technology, entertainment and design to talk about 'ideas worth spreading.' The TEDxUBC event is focusing on the challenges for both academia and industry to match skills needed in the fast-changing workplace with skills that are being taught. Difficult questions given that some of the jobs people are doing now are ones that didn't exist even a few years ago.
As the new decade unfolds, how should secondary, post-secondary and lifelong learners be prepared for a world moving fast forward at breakneck speed?
• For careers that do not yet exist?
• For a business and technology industry in demand of new skills?
• To support global literacy?
• To further sustainability?
• What is Learning 2.0 or 3.0 anyways?
At TEDxUBC, leading thinkers and doers from the fields of education and industry, as well as student volunteers, will gather to share, discover, connect and create action on a learning revolution.
In his talk at TEDxUBC, Paul shares a provocative experiment in first year undergraduate larger class education. In his lecture, audience find out why 90 students signed up for a new course in 37 seconds on the promise of "something new and different." Audience hear about the experience now that nearly 600 students have gone through this course while it is still in "stealth mode." When the old ways of doing things are not working, it is time for radical re-design and experimentation. Consider the broader application of this approach in any organization that has become low in engagement of members, employees or other stakeholders.
About Paul Cubbon
Paul teaches Marketing at the Sauder School of Business at UBC. His interests are in the use of social media and its role in brand reputation management. Paul is passionate about helping non-marketing specialists better understand how marketing principles can help their organizations to become more customer-centric and successful. Prior to moving into education, Paul worked in industry, including advertising, innovation and international brand management. Paul is continually experimental in designing new courses and training methods to try and enhance student engagement and learning.
Date: November, 2009
Sauder’s chapter of Net Impact sent eleven delegates to the 2009 Net Impact North American Conference at Cornell University (Nov. 13-14). The conference was entitled “Advancing Sustainable Global Enterprise: Changemakers, Innovators, and Problem Solvers” and featured the following keynote speakers:
Driving Innovation & Economic Renewal in a Global Context: with Jeffrey Immelt, CEO of GE, in conversation with David Skorton, President of Cornell University
Leading Clean Technology at the Base of the Pyramid: with Kevin McGovern, Chairman of The Water Initiative, in conversation with Dr. Stuart Hart, Professor at Cornell University
Thinking Big: Solving Global Problems Through Social Entrepreneurship: with Alex Counts, Founder of the Grameen Foundation and Rebecca Onie, Founder & CEO of Project HEALTH, in conversation with Cleveland Justis, Director at Institute at the Golden Gate
Selling Up or Selling Out: Maintaining a Social Mission While Growing to Scale: with Jeff Furman of Ben & Jerry's Board of Directors and the Ben and Jerry's Foundation Board of Directors, Seth Goldman, President & TeaEO of Honest Tea, Lisa Lorimer, Founder of Vermont Bread Company, in conversation with Joe Sibilia, CEO of Meadowbrook Lane Capital and CSRWire.com
The conference was attended by more than 2600 current and aspiring social entrepreneurs, corporate changemakers, social and public sector leaders, and academics. The conference included keynote speeches, over 100 panel discussions, case studies and workshops and included networking opportunities. The sessions covered a variety of topics including corporate social responsibility, international development, clean technology, socially responsible investing, and social entrepreneurship. The conference focused on the following themes:
1. Corporate Impact
2. Design
3. Energy and Clean Technology
4. International and Community Development
5. Investing
6. Professional Development
7. Social Innovation
Delegates received financing from both the MBA office and the Dean’s office to cover travel and conference fees.
Date: April, 2010
The UBC MBA Net Impact Conference and Career Fair took place on April 1, 2010 at UBC Robson Square and was entitled “Growing Green: Transforming our cities and businesses for the future”. The event featured two interactive panel discussions lead by local sustainability experts and was followed by a career fair.
Agenda
I. Opening Remarks:
Robert Safrata, CEO of Vancouver's Novex Couriers
II. Panel 1: Enlightened City: Shaping the World's Greenest City
One of the first goals of Vancouver’s Greenest City in the World by 2020 Initiative is to create 20,000 green jobs annually and a “Green Capital” economy. What do industry and policy-makers suggest we do to become the “mecca of green enterprise”? How can business and the community work together to create these jobs? How do we support local entrepreneurs in developing green businesses and what will it take to attract these businesses to Vancouver?
Panelists:
Moderator - Vanessa Timmers
Day4Energy
…and more
III. Keynote
IV. Panel 2: Sustainable Intrapraneurship: Initiating Change from Within
Careers in corporate responsibility are highly desirable for many, but can seem elusive. How can you make corporate sustainability and responsibility a part of your career and ultimately part of your job title? How does one promote sustainability within a big corporation? What are the practical steps we can take as managers to improve sustainability in our future roles? What are some of the challenges our panelists faced promoting sustainability from within? CSR practitioners from leading companies will share the career paths and experiences that brought them to their roles and address the challenges and opportunities that come with their jobs.
Panelists:
Moderator - Denise Taschereau
Deloitte - David Tunnah, Senior Manager, Corporate Responsibility and Sustainability
VanCity
Lululemon - Tanya Maglio
Telus - Andrew Wilczynski - Telus Green Solutions
I. Career Fair and Networking
Type: Orientation
Date: August, 2010
International Student Preparation (ISP) Program.
The international perspective of students from diverse cultural backgrounds significantly enriches the UBC MBA experience. Many such students have not previously experienced a North American university education and are not familiar with the cultural and academic expectations. The ISP builds confidence and provides skills and strategies for operating within the intensive and highly interactive environment of the UBC MBA program. ISP takes place annually from July to August, and includes: Culture, Teamwork & Communication Skills; Presentation Skills; Study Techniques for MBA; Canadian Business Environment; Job Search, Networking & Cross Cultural Business Communications.
Diversity Workshop.
In this annual session during the August week-long orientation to the UBC MBA program, students learn to analyze problems from a perspective that recognizes the deeper influences of values and identity. The goal is to give students strategies to be more effective, efficient, and mindful of the diverse group of classmates that they will work with during the 15-month length of the program. As 55-60% of the MBA students at the Sauder School of Business come from outside of Canada, it is essential that all students learn how to deal effectively with what is undoubtedly the most diverse group that most of them have ever experienced.
UBC Sustainability Pledge
All incoming UBC Students are informed about the UBC Sustainability Pledge as well as the UBC Sustainability Office. Students are encouraged to: learn more about sustainability, see the pledge, sign the pledge, and live the pledge.
The UBC Sustainability Pledge: I pledge to explore and take into account the social and ecological consequences of my decisions. Furthermore, I pledge to use the knowledge I gain at UBC to improve the sustainability of the communities in which I live, learn, and work.
Date: November, 2009
In today’s evolving economy, business leaders are faced with the challenge of what it means to be truly sustainable. Similarly, students are aware that in order for them to stay at the forefront of this transformation, it is critical that they understand responsible business practices. Chasing Sustainability seeks to intertwine business education and sustainability through interactive activities, dynamic speakers, and enlightened discussion at our annual conference which took place November 6th, 2009.
In this effort to educate and stimulate, the Chasing Sustainability team invites business professionals, environmental leaders, and university faculty to share their expertise with respect to this broad subject. The Chasing Sustainability conference provides an intimate and discussion-oriented setting for engaged and globally-minded students to learn how business can remain competitive economically while simultaneously bettering their environmental and social interactions.
The conference showcased a variety of professionals in various industries. Topics such as grassroots movements, financial strategy in sustainability, VANOC’s role in greening the games, and ecological economics were some of the issues examined. this year’s speakers and industry panellists included:
John Robinson, Professor, IRES
Linda Coady, VP Sustainability VANOC
Sandy Treagus, CFO of M.E.C.
Bill Rees, Professor, School of Community and Regional Planning
Benjamin Miller, Senior Associate, Advisory Services, PriceWaterHouseCoopers LLP
Katie Laufenberg,Technical Analyst, Pembina Institute
Interactive Case:
Conference delegates were led through an interactive case on the ExxonMobil’s Chad-Cameroon oil pipeline project. Smaller discussions broke off as groups were encouraged to consider the stance of each stakeholder.
This year’s “A Day in the Life of” featured:
Bob Elton, Former CEO and President of BC Hydro
Date: December, 2009
The two-day (Dec 7-8, 2009) conference incorporated prominent business leaders, a completion ceremony, and a gala dinner. Students were encouraged to apply the skills they have learned, to engage in dialogue with world experts on major issues, and to network with alumni, business leaders, faculty, and potential employers.
The Capstone Conference embodies Sauder's reputation as an innovative research business school on the national and global stage. The theme of this year’s conference was “Frontiers of Management”, focused on building a new vision for UBC campus to become a living laboratory for the next generation of clean technologies.
Speakers included:
1. BCLC
• Michael Graydon, CEO
• Marsha Walden, Vice President, Customer Strategy & Corporate Marketing
2. Odlum Brown
• Deena Magtoto
• Dan Dandar, Director
3. Teekay
• Captain Graham Westgarth, President, Teekay Marine Services
• Mr. Niranjan Dhurandhar, Director, Strategic Development, Commercial
4. ACL
• Harald Will, CEO
• Blair Simonite, Vice President, Finance & Operations
5. Rocky Mountaineer
• Randy Powell, Founder and CEO/President
• Bob Nicholas, Vice President, Sales
• Dan Joyce, Director, Business Development
6. Pacific Group of Companies
• Sam Gudewill, CEO
• Tim Doucette, CFO
7. OpenRoad Auto Group Limited
• Christian Chia, CEO
The goals of the conference are to:
• Engage students in a short-term project that enables them to consolidate and apply knowledge and skills developed during their MBA experience.
• Introduce students to complementary business thinking skills from the design world.
• Provide a strong and memorable conclusion to the MBA program that enhances Sauder’s brand as a leading edge research driven business school;
• Engage students in an active dialogue with world experts on major issues that will shape the business environment in which they will spend their careers; and,
• Create an opportunity for alumni, business leaders, faculty, students and potential employers to strengthen bonds and networks, while pursuing shared passions and goals.
The learning outcomes of the conference are that students will be able to:
• Critique information from a variety of sources in terms of unstated assumptions, facts and inferences.
• Synthesize and analyze diverse information to identify an authentic and unique business opportunity.
• Work as a team, under extreme time and resource constraints, to apply business and design thinking principles and processes to develop a high level business proposal for a new business idea.
• Collaborate with team members to prepare an engaging, effective, concise pitch of a business idea.
• Present and discuss the strengths and weaknesses of a business plan in a professional manner.
Date: March, 2009
In March 2009, the MBA Net Impact club at Sauder (in conjunction with the Humanitarian Club at Sauder) held its 7th annual career fair. The theme of this event, “From Grassroots to Glass Towers,” emphasized that social and environmental engagement has reached all parts of the business world. The transformation of sustainability from a grassroots movement to a phenomenon that no business can ignore will be featured at the conference.
Net Impact played host to prominent local business people who have made a mark through greening their business. Keeping with the theme of past years, Net Impact opened attendance to MBAs from neighbouring Simon Fraser University, as well as other sustainability and social change institutions. The result, attendance by over 130 MBA students (total 155 participants altogether) from different schools, backgrounds and business interests was a testament to the inclusive theme of the conference.
The day opened with a welcome by Vancouver Mayor Gregor Robertson, who engaged the audience in a dialogue on how to make Vancouver the greenest city in Canada, setting the tone for conversation that continued throughout the day. Following this, panels of social and environmental leaders from the business and non-profit sectors shared the stories of their challenges and successes working towards sustainability. Later, the career fair provided participants the opportunity to network with 25 local and national businesses and non-profits, including Canadian International Development Agency, BC Hydro, and Greenworks, and to learn about internships and job opportunities in the “green” field. Following this session, Sauder Professor Dr. James Tansey introduced the final keynote speaker, the CEO of the David Suzuki Foundation, Peter Robinson, who inspired attendees with a discussion on the different levels on which organizations can engage with sustainability. After such fascinating speakers, panels and networking opportunities, participants had a great deal to discuss at the closing wine and cheese reception.
Alumni Networking Lunch - Featuring such Sauder alumni as:
• Tony Valente, BC Hydro
• Rebecca Pearson, Vancity Capital
• Donovan Woolard, COO Offsetters
• Julian LaFaille, BC Hydro
Social Panel: Beyond the Bottom Line
Moderated by: Rebecca Pearson, Vancity Capital
Panelists:
• Pam Chaloult, COO, Renewal Partners
• Derek Gent, Exec Dir., Vancity Foundation
• Janice Abbott, CEO Atira
• Janet Austin, CEO YWCA of Vancouver
• Alan Wong, CFO Tides Canada
• Mickey McLeod, CEO Salt Spring Coffee
Environmental Panel: Innovation through Sustainability
Moderated by: Chris Coldewey, Sauder MBA Candidate 2010
Panelists:
• Jim Hoggan, President, Hoggan & Associates
• Henry Stoch, Sr. Mgr., Deloitte CSR
• Marc Stoiber, President, Change
• Esther Speck, Dir. Sustainability, MEC
• David Helliwell, CEO, Small Energy Group
• David Facey, Manager, Environment and Social Issues, BC Hydro
Career Fair Attendee Organizations
Atira
BALTA
BC Forestry
BC Hydro
BCAA
Change
CIDA Canadian International Development Agency
Cooperative Auto Network
Deloitte
Developmental Disabilities Association
Ecotrust Canada
Fraser Basin Council
Frog File
Green Pages
Hoggan & Associates
JDI Design
MEC
MITACS
Novex Couriers
Offsetters
Pivot Legal Society
Plutonic Power
Port Metro Vancouver
Renewal Partners
Salt Spring Coffee
SAP BusinessObjects
Small Energy Group
Starworks Packaging & Assembly
Telus
Tides Canada Foundation
UBC Sustainability Office
Vancity
Vancity Community Foundation
Vancouver Coastal Health Authority
YWCA of Vancouver
YYOGA
This event, which has grown year-to-year and has received overwhelmingly positive feedback by participants and businesses alike, is evidence of the growing involvement and interest Sauder students have in sustainability.
The Business Career Centre at the Sauder School of Business hosts the Careers in Business series, providing students with information about potential career paths within the world of business. Panelists discuss big-picture industry trends as well as a typical day-in-the-life of specific roles. We featured topics ranging from Capital Markets to Retail to Marketing.
A notable event in this series is the Careers in Sustainability.
Panelists in 2010 included:
• Orion Henderson (Director, Operational Sustainability, UBC)
• Amanda Mitchell (Greenest City Planning Analyst, City of Vancouver)
• Toby Barazzuol (President and Founder, Eclipse Awards)
• Peter Roundhill (Social Enterprise Development Specialist, Enterprising Non-Profits)
Panelists in 2009 included:
• Mac Bell (President & CEO, Brixton Metals Corporation)
• Rebecca Pearson (Investment Manager, Vancity Capital’s Social Enterprise Portfolio)
• Joanna Buczkowska (Managing Director at ISIS, Sauder School of Business)
Other panelists in the past included:
• Geoff Meggs (Councillor, City of Vancouver)
• Dave Waldron (Partner, Synapse)
• Randy Sharp (Sharp Diamond Landscape Architecture)
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There is now little doubt about global climate change and its consequences. Anthropogenic greenhouse gases are associated with most of the observed temperature increase since the middle of the 20th century, and natural phenomena such as volcanoes and solar variation have had only a small warming effect anterior and a small cooling effect posterior to 1950 (Intergovernmental Panel on Climate Change, 2007b). Climate change has become an issue that has aroused much public concern around the world in recent years. In 2006 the world transport sector emitted 6.5 Giga tones of carbon dioxide (CO2), approximately 23% of CO2 emissions. According to the Organisation for Economic Cooperation and Development (2008) air transport could, based on a “business as usual scenario,” grow from 14.8% in 2010 to 23.0% of transportation CO2 emissions in 2050. This is partially due to more readily available environmentally friendly energy in the future for ground-based transportation compared to air transport, as well as faster growth rate of air transport compared to other modes.
Whether or not to adopt and how extensively to use a newly legitimised practice are discrete decisions made by firms undergoing institutional change. The aim of this paper is to identify the distinct effects of economic, social, and political factors on the adoption of performance-related pay practices and their coverage (i.e., the proportion of employees covered by the practices) by integrating institutional and agency theories. An empirical analysis is performed with a unique sample of Korean firms that experienced the East Asian financial crisis of 1997. The results show that while performance-related pay adoption was influenced by economic and social factors, performance-related pay coverage was related to political factors as well as economic and social factors. This finding suggests that while firms adopt performance-related pay practices in search of legitimacy, they do not blindly imitate such practices but rather pro-actively adapt them based on economic efficiency considerations. This study makes valuable contributions to research on institutionalism and remuneration by empirically identifying the conditions under which a pay practice adopted for social legitimacy fits or fails to fit the economic needs of the adopters.
This paper explores the effect of airline emissions charges on airfares, airline service quality, aircraft design features, and network structure, using a detailed and realistic theoretical model of competing duopoly airlines. These impacts are derived by analyzing the effects of an increase in the effective price of fuel, which is the path by which emissions charges will alter airline choices. The results show that emission charges will raise fares, reduce flight frequency, increase load factors, and raise aircraft fuel efficiency, while having no effect on aircraft size. Given that these adjustments occur in response to the treatment of an emissions externality that is currently unaddressed, they represent efficient changes that move society closer to a social optimum.
We examined whether and how various biases may influence customers' satisfaction evaluations and produce discriminatory judgments for minority and female service employees. We argue that customer satisfaction evaluations are biased because they are anonymous judgments by untrained raters that usually lack an evaluation standard. Laboratory and field samples provide disturbing evidence generally confirming our arguments and suggesting that the presence of nonwhite and women service employees may produce lower aggregated customer satisfaction evaluations that may ultimately hurt individuals and organizations financially.
We explore the topic of restorative justice in organizations. The tradition of restorative justice directs attention to the aftermath of wrongdoing. We highlight three ways offenders (making amends), victims (extending forgiveness), and organizations (fostering reintegration) restore justice in the workplace. Our paper concludes with questions for future research and inquiry.
Beyond generational differences: a literature review of the impact of relational diversity on nurses' attitudes and work Aim Based on a review of the empirical literature, we examine the influence of selected diversity attributes on nurses’ work-related attitudes and behaviour. Background The nursing workforce has become increasingly heterogeneous in its age, educational attainment, and ethnicity/race distributions. There is considerable speculation, in the literature, that the work values of recent nursing graduates are discordant with more experienced nurses. Results A review of studies published between 1980 and 2009 in nursing, healthcare, psychology, and organizational behaviour led to the inclusion of 19 peer-reviewed research articles, from which our analyses are drawn. Key issues The findings indicate that age diversity leads to negative behaviour toward others in the workgroup (e.g. poor collegial relationships) whereas perceived work-values diversity is negatively associated with individuals’ own attitudes and behaviour toward their work as well as toward other members of their workgroup. Conclusions There is inconclusive evidence about the attributes that most significantly influence nurses’ attitudes and work; however, preliminary evidence supports the salience of work values. Implications for nursing management Irrespective of the actual diversity within workgroups, how nurses see one another can have a significant impact on members of their workgroups and their functioning. Broader conceptualizations of diversity are necessary.
Paul Rosenstein-Rodan argues that economic development requires coordinated investment in many interdependent industries, and prescribes a flood of state-controlled investment across all sectors—a so-called big push. Widespread government failure defeated twentieth-century ‘big push’ schemes. But spillovers across firms and industries, and from public goods, hold-up problems, and capital market limitations are real, and justify coordinated growth across sectors if it can be done without government failures. Large, extensively diversified pyramidal business groups of listed firms dominate the histories of developed economies and the economies of developing economies. Arguing that such groups provided this coordination in prewar Japan after a state-run big push failed, we propose that pyramidal business groups are private-sector mechanisms for coordinating big push growth, and that competition between rival groups induces efficiency unattainable in a state-run big push. We postulate that a successful business-group led big push requires economic openness, basic public goods, rule of law, separation of the state from business, and a timely demise of business groups when the big push phase is complete. Where these criteria are not met, growth stalls and oligarchic families become too powerful to dislodge.
We investigate compensation management in in-house and outsourced call centres with original establishment-level data collected in Canada. Our analysis reveals that both customer service representatives (CSRs) and managers employed in outsourced call centres earn 91 per cent of the cash pay earned by their in-house counterparts. Lower cash pay levels in outsourced call centres are related to higher CSR quit rates and absenteeism. Although CSR cash pay is associated with improved workforce performance, the disparity in cash pay between in-house and outsourced call centres does not result in a significant difference in workforce performance.
The moral perspective of justice proposes that when confronted by another person's mistreatment, third parties can experience a deontic response, that is, an evolutionary-based emotional reaction that motivates them to engage in retribution toward the transgressor. In this article, we tested whether the third party's deontic reaction is less strong when a rational (vs. experiential) processing frame is primed. Further, we tested whether third parties high (vs. low) in moral identity are more resistant to the effects of processing frames. Results from a sample of 185 French managers revealed that following an injustice, managers primed to use rational processing reported lower retribution tendencies compared with managers primed to use experiential processing. Third parties high in moral identity, however, were less affected by the framing; they reported a high retribution response regardless of processing frame. Theoretical and practical implications of these findings are discussed.
We estimate the effect of tax rebates offered by Canadian Provinces on the sales of hybrid electric vehicles. We find that these rebates led to a large increase in the market share of hybrid vehicles. In particular, we estimate that 26% of the hybrid vehicles sold during the rebate programs can be attributed to the rebate, and that intermediate cars, intermediate SUVs and some high performance compact cars were crowded out as a result. However, this implies that the rebate programs also subsidized many consumers who would have bought either hybrid vehicles or other fuel-efficient vehicles in any case. Consequently, the average cost of reducing carbon emissions from these programs is estimated to be $195 per tonne.
We argue that, rather than solely focusing on ways to inculcate fairness in the workplace, organizational justice researchers also need to consider interventions that focus on recovering from fairness violations. Second, we challenge Greenberg's (2009) argument that theory strangleholds meaningful research and that this has resulted not only in an anti-application bias but has also prevented justice researchers from conducting “socially relevant” research. Third, contrary to Greenberg's assertion, we believe that self-interest is limited in terms of motivating organizational interest in justice, particularly in regard to recovering from injustice.
Clinical and health psychology research has shown that expressive writing interventions—expressing one's experience through writing—can have physical and psychological benefits for individuals dealing with traumatic experiences. In the present study, the authors examined whether these benefits generalize to experiences of workplace injustice. Participants (N = 100) were randomly assigned to write on 4 consecutive days about (a) their emotions, (b) their thoughts, (c) both their emotions and their thoughts surrounding an injustice, or (d) a trivial topic (control). Post-intervention, participants in the emotions and thoughts condition reported higher psychological well-being, fewer intentions to retaliate, and higher levels of personal resolution than did participants in the other conditions. Participants in the emotions and thoughts condition also reported less anger than did participants who wrote only about their emotions.
Annuities, long-term care insurance (LTCI), and reverse mortgages appear to offer important consumption smoothing benefits to the elderly, yet private markets for these products are small. A prominent idea is to combine LTCI and annuities to alleviate both supply (selection) and demand (liquidity) problems in these markets. This article shows that if consumers typically liquidate home equity only in the event of illness or very old age, then LTCI and annuities become less attractive and may become substitutes rather than complements. The reason is that the marginal utility of wealth drops when an otherwise illiquid home is sold, an event correlated with the payouts of both annuities and LTCI. Simulations confirm that demand for LTCI and annuities is highly sensitive to the liquidity and magnitude of home equity.
Advances in communication technology make it possible for workers in India to supply business services to head offices located anywhere. This has the potential to put high-wage workers in direct competition with much lower paid Indian workers. Service trade, however, like goods trade, is subject to strong distance effects, implying that the remote supply of services remains limited. We investigate this proposition by deriving a gravity-like equation for service trade and estimating it for a large sample of countries and different categories of service trade. We find that distance costs are high but are declining over time. Our estimates suggest that delivery costs create a significant advantage for local workers relative to competing workers in distant countries.
The authors report two studies exploring the role of a manager’s empathy in delivering negative news more fairly. In Study 1, 132 practicing managers completed a scenario task in which a layoff was to be communicated. Trait empathic concern predicted interpersonal and informational justice of written messages. In Study 2, 81 students provided face-to-face feedback to a confederate, which was videotaped. An empathic induction resulted in higher levels of interpersonal and informational justice relative to a control group. Furthermore, the empathic induction had a greater effect on interpersonal and informational justice for communicators who were high (versus low) in moral development.
This article uses qualitative and quantitative evidence from call centres to show how the Dutch industrial relations system balances employer needs for workforce flexibility with the interests of employees. The normalization of temporary agency work in the Netherlands helps employers build workforce flexibility, reducing pressures on firms to subcontract work and to escape the existing regulatory system. In addition, the inclusiveness of the Dutch collective bargaining system, with the majority of call centre workers covered by a collective agreement, reduces differences in working conditions. Nonetheless, variations in negotiated agreements covering in-house workers, subcontractors and temporary agency workers lead to tiers of segmentation among these secondary labour market jobs.
Across three studies, the current research elucidates when loss versus gain framed messages are most effective in influencing consumer recycling by examining the moderating role of whether a more concrete or abstract mindset is activated. First, in a field study we demonstrate that loss frames are more efficacious when paired with lower-level, concrete mindsets, whereas gain frames are more effective when paired with higher-level, abstract mindsets. This is an important substantive finding that persisted over a significant time span. In addition, in two additional laboratory studies, further evidence for this matching hypothesis is found, wherein a pairing of messages that activate more concrete (abstract) mindsets leads to enhanced processing fluency, increased efficacy, and, as a result, more positive recycling intentions. The findings have implications for marketers, consumers, and society as a whole.
I’ll Have What She’s Having: Effects of Social Influence and Body Type on the Food Choices of Others
This research examines how the body type of consumers affects the food consumption of other consumers around them. We find that consumers anchor on the quantities others around them select but that these portions are adjusted according to the body type of the other consumer. We find that people choose a larger portion following another consumer who first selects a large quantity but that this portion is significantly smaller if the other is obese than if she is thin. We also find that the adjustment is more pronounced for consumers who are low in appearance self‐esteem and that it is attenuated under cognitive load.
Legal actions by direct and indirect purchasers to recover damages from price-fixing, common in the United States for years, are now appearing in a number of other countries. Traditional measures of damages are flawed as measures of the true harm suffered and will often significantly understate that true harm. This paper provides measures of the degree of understatement of the true harm when traditional approaches are used and shows how the size of the error depends on the degree of competitiveness of downstream markets. The paper also provides measures of distribution of the true harm between direct and indirect purchasers.
We examine the relationship between analyst research and corporate earnings announcements to explore the relative importance of information discovery versus interpretation of previously released information. Using equity market reaction to capture information content, we find that information discovery (interpretation) dominates in the week before (after) firms announce their earnings. In addition, we find that the interpretation role increases in importance with the difficulty of financial accounting information. Analysis of all weeks surrounding earnings announcements shows that the information discovery role is overall more important. We are able to reconcile this result with the opposite finding in Francis et al. (2002).
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