This seminar will consist of hands-on experience with more advanced applications for modeling business or public-sector situations that include abrupt, discontinuous change. Models of such situations often are called “ill-behaved” because they defeat the traditional tools of analysis. For example, the usual formulas for estimating throughput times in realistic models of congestion and delay often cannot be applied to systems involving unexpected service interruptions or complex routing of items.
Relevant course content touches on social impact management and nonprofit management through application of advanced modeling techniques to problems in the public sector. Examples of such applications include determination of the social impact of courtroom scheduling and airport security policies.