This course examines theories of change and development as they apply to organizations, groups and individuals. Attention is given to the critical issues that need to be considered when developing and implementing a plan for change, such as organizational politics, stakeholder management, strategic leadership, communication, motivating others to change, maintaining control during the change process, and choice and sequencing of interventions. Students will consider how change management can impact the well-being of employees and how to manage change responsibly.
CSR is explicitly addressed in the session on power, Politics and Stakeholder Management. The session explores the politics of organizational change and the need to enlist the support of key internal and external stakeholders. Considerations is given to how normative and instrumental theories of stakeholder management can be used to identify which stakeholders need to be attended to and how relationships between change agents and stakeholders can be managed in order to facilitate change in ways that delivers outcomes valued by all targeted stakeholder groups.
• Mirvis, P.H. (2000) “Transformation at Shell: Commerce and citizenship,” Business and Society Review, Vol 105 (1): 63-84.
• “Corporate social responsibility communication: stakeholder information, response and involvement strategies” M Morsing, M Schultz - Business Ethics: A European Review, Vol 15 (4) 2006.