Beyond Grey Pinstripes

     

Faculty Research

     

Servant Leadership, Proceedural Justice Climate, Employee Attitudes And Organizational Citizenship Behavior: A Cross-Level Investigation


This study tests the influence of servant leadership on 2 group climates, employee attitudes, and organizational citizenship behavior. Results from a sample of 815 employees and 123 immediate supervisors revealed that commitment to the supervisor, self-efficacy, procedural justice climate, and service climate partially mediated the relationship between servant leadership and organizational citizenship behavior. Cross-level interaction results revealed that procedural justice climate and positive service climate amplified the influence of commitment to the supervisor on organizational citizenship behavior. Implications of these results for theory and practice and directions for future research are discussed.

Author(s):

Walumbwa, Fred Ochieng

Journal Title: 

Journal of Applied Psychology

Edition: 

95

Volume: 

3

Page Numbers: 

517